Shipping & Returns

Shipping in Germany is €7.99. For all other countries we charge a flat rate of €9.99.

We aim to dispatch orders within 1-3 business days after purchase and delivery will be 2-10 days, depends on the country.

Duties & Taxes:

There is no tax charged on international orders.

We maintain price parity between local and offshore customers.

 

All products are sold on a Delivery Duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on receipt. Additional taxes, fees or levies may apply according to local legislation and customers are required to check these details before placing any orders for international shipping. Please note, many countries have specific import restrictions on certain products or materials and it is the responsibility of the customer to check local customs regulations before placing an order.

Yasus Efectus does not offer any assistance in this process.

Order Tracking:

To track your order, check the shipping confirmation email and visit the tracking URL link made available to you.

Delivery Address:

Yasus Efectus recommends customers provide a secure delivery address. ZIKGER Online is not responsible for lost/stolen parcels.

Returns:

Faulty Items Policy:

If you’ve received a faulty or damaged item from an online purchase, please contact our customer service via yasusefectus@gmail.com and we will instruct you on how to return the item.

We hope you love everything that you order from us, but if something isn’t quite right you have 14 days from the day you receive your parcel to return the item to us.

Full-priced items can be returned for an online credit (valid 1 years), an exchange where product is available or a full refund of the item(s) excluding shipping costs.

Sale & promotional items including flash sale styles can be returned for an online credit (valid 1 years) or an exchange where product is available.

Note: Returned item(s) must be unworn, unwashed, unused, in original condition with all labels/tags attached and returned within 14 days of receiving your product. During sale periods, returns may take up to 10 days to process upon receipt.